Call outcomes
Review the recorded result and duration of the call.
CALL INTELLIGENCEKnow what was said.
Know what was said.
See the next step.
Call history puts the conversation and its context in your own business workspace.
Transcripts & recordings
Read captured conversation turns and listen to available recordings.
Account-scoped records
Access to calling records belongs to the relevant authenticated workspace.
THE NEXT STEPBuild the brief.
Build the brief.
Test the conversation.
Your caller number, voice setup and business requirements are confirmed before the calling workflow goes live.
BSG AI VOICEYour next conversation